Terms of Service
Full Frontal Families
Last Updated: [ADD DATE]
Welcome to Full Frontal Families! Please read these Terms of Service (“Terms” or “Agreement”) carefully. They are legally binding and apply to your use of the Full Frontal Families website at [YOUR DOMAIN] (the “Site”), Full Frontal Families-controlled social media pages (including Instagram, Facebook, TikTok, YouTube, and any other platforms we control), and the related services and products we offer through the Site (collectively, the “Services”).
It is your responsibility to read these Terms carefully before using or accessing any of our Services or purchasing any products.
Introduction
These Terms set forth the legally binding terms for your use of the Services and purchase of our products, including digital content, online courses, memberships, live or recorded programming, play kits, downloadable materials, and related offerings (collectively, “Products”).
By purchasing a Product, using the Services, registering an account, accessing information from the Services, posting or downloading content, or otherwise indicating your assent to these Terms, you unequivocally agree to be bound by these Terms. If you do not agree, you may not use the Services.
IMPORTANT: THESE TERMS CONTAIN INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS. THEY INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SEE “ARBITRATION; CLASS WAIVER; JURY WAIVER” BELOW). EXCEPT FOR CERTAIN TYPES OF DISPUTES, YOU AND FULL FRONTAL FAMILIES AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL, BINDING ARBITRATION AND WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS.
We may modify these Terms at any time in our sole discretion. The most current version will be posted on the Site at [YOUR TERMS URL] and will include the “Last Updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
Eligibility
To use the Services, you affirm that you:
Are at least 18 years old, or are an emancipated minor, or have the consent of a legal parent/guardian; and
Are fully able and competent to enter into and comply with these Terms.
The Services are not intended for children under 16. If you are between 16 and 18 and not emancipated, you may use the Services only with the involvement and consent of a parent/guardian.
Account Creation and Product Purchases
Account
Certain features may require creating an account (“Account”). You agree to provide accurate and complete information, maintain your information, and keep your password confidential. You are responsible for all activities under your Account.
Notify us immediately if you suspect unauthorized access or misuse of your Account by contacting [YOUR CONTACT EMAIL].
We may suspend or terminate your Account at any time if you violate these Terms or if your information is inaccurate, misleading, or fraudulent.
You may terminate your Account by emailing [YOUR CONTACT EMAIL].
Orders
Any order you place is an offer to purchase. We reserve the right to accept, reject, or cancel any order for any reason. If we cancel an order after your payment method has been charged, we will issue a refund to the original payment method.
Products, Availability, and Changes
Some Products may be available exclusively online, may be limited in quantity, or may be offered for a limited time. We may modify, discontinue, or change Products, pricing, or features at any time without notice.
Prices and Payment Terms
Prices, discounts, and promotions are subject to change without notice. Taxes and shipping (if applicable) are additional unless stated otherwise. We are not responsible for typographical errors in pricing or availability and may cancel orders arising from errors.
Payments may be processed by third-party payment processors (e.g., Shopify, Stripe, PayPal or others). By purchasing, you agree to the processor’s terms and assume responsibility for your payment details as governed by that processor.
Refunds
[CHOOSE ONE AND PASTE IT HERE]
Option A (Simple, safer if you don’t want completion-proof):
All sales are final unless otherwise stated at checkout or in the Product description. If you believe you were charged in error or experienced a technical issue, contact us at [YOUR CONTACT EMAIL].
Option B (Modeled on the sample, “completion-proof”):
If you are not satisfied with a Product, within 30 days of purchase or initial payment, contact us at [YOUR CONTACT EMAIL] for a refund, provided you have accessed the Product materials and shared (in writing or by phone) why the Product was not a good fit.
We reserve the right to deny refunds where permitted by law, including for abuse, excessive requests, or policy violations.
Chargebacks
Before initiating a chargeback, please contact us at [YOUR CONTACT EMAIL] to request support or a refund where applicable. If you initiate a chargeback, we reserve the right to provide documentation (including proof of access, downloads, and communications) to the financial institution and may restrict future purchases.
No Selling or Reselling
You may not sell, resell, license, distribute, or use for commercial purposes any Products or content obtained through the Services unless you have our prior written consent.
Intellectual Property Notice
Rights and Restrictions
All content on the Services—including text, graphics, videos, audio, downloads, designs, templates, courses, podcast materials, and interactive features (“Content”)—and all trademarks, service marks, logos, and trade names (collectively, “Marks”) are owned by or licensed to Full Frontal Families and are protected by intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and any purchased Products for your personal, non-commercial use only.
You agree not to copy, reproduce, redistribute, record, republish, transmit, sell, license, exploit, or create derivative works from the Content without our prior written consent.
You also agree not to:
Circumvent security or access controls
Scrape or harvest data from the Services
Upload malware or interfere with the Services
Impersonate others or misrepresent affiliation
Post unlawful, abusive, harassing, hateful, defamatory, obscene, or otherwise objectionable content
Infringe the rights of others (copyright, trademark, privacy, etc.)
Product License (Courses, Downloads, Play Guides, etc.)
When you purchase Products, you receive a limited license to:
Access Product content for personal use
Stream/download/print materials for personal use (if enabled)
You may not:
Share access with non-purchasers
Upload materials to public or shared repositories
Record or redistribute paid content
Use Products to create competing products or services
To request permission for uses outside these Terms, email [YOUR CONTACT EMAIL].
Your Materials and Contributions
If you submit reviews, comments, testimonials, photos, videos, messages, or other materials (“Contributions”), you represent you have the rights to submit them.
Unless prohibited by law, you grant Full Frontal Families a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display your Contributions for business purposes, including marketing, testimonials, and improving the Services.
If you want a testimonial removed, email [YOUR CONTACT EMAIL]. We’ll make reasonable efforts, but cannot guarantee removal from all third-party placements (e.g., social media reposts or caches).
Third-Party Intellectual Property Infringement (DMCA)
If you believe material on the Services infringes your copyright, email [YOUR CONTACT EMAIL] with:
Your contact information
Description of the copyrighted work
Where the allegedly infringing material appears (URL)
A good-faith statement that the use is unauthorized
A statement under penalty of perjury that your notice is accurate and you’re authorized
Your signature (typed is okay)
Third-Party Content and Services
The Services may link to third-party websites, applications, platforms, or tools. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
Disclaimers
YOUR USE OF THE SERVICES AND PRODUCTS IS AT YOUR OWN RISK. THE SERVICES, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Educational / informational only. Full Frontal Families is not a medical provider, mental health provider, or legal advisor, and our content is not medical, mental health, or legal advice. Always seek guidance from qualified professionals regarding your specific situation. Outcomes vary; we do not guarantee results.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FULL FRONTAL FAMILIES AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES OR PRODUCTS.
IF LIABILITY IS FOUND, OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT.
Some jurisdictions do not allow certain limitations; in such cases, limitations apply to the fullest extent permitted.
Indemnification
You agree to defend, indemnify, and hold harmless Full Frontal Families and its affiliates and personnel from any claims, damages, liabilities, losses, and expenses (including attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your infringement of any rights of another.
Arbitration Agreement; Class Waiver; Jury Waiver
PLEASE READ CAREFULLY.
Informal Resolution First
Before filing arbitration, you agree to attempt to resolve disputes informally by sending a Notice of Dispute to:
[LEGAL NAME OF COMPANY / OWNER]
[MAILING ADDRESS]
Email: [YOUR CONTACT EMAIL]
Include your name, contact info, a description of the dispute, and what you want.
If we don’t resolve within 30 days, either party may initiate arbitration.
Binding Individual Arbitration
Except for small claims matters and requests for injunctive relief regarding intellectual property, disputes will be resolved by binding arbitration on an individual basis.
Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, unless the parties agree otherwise.
No Class Actions
YOU AND FULL FRONTAL FAMILIES AGREE THAT CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
Waiver of Jury Trial
YOU AND FULL FRONTAL FAMILIES WAIVE ANY RIGHT TO A JURY TRIAL.
Small Claims + IP Injunctions
Either party may bring an individual claim in small claims court if eligible. Either party may seek injunctive relief in court for misuse of intellectual property or emergency relief to preserve the status quo.
Governing Law, Venue, and Time Limit to Bring Claims
These Terms are governed by the laws of the State of [STATE—COMMONLY CALIFORNIA], without regard to conflict-of-law rules.
To the extent any dispute may be brought in court (instead of arbitration), you agree to jurisdiction and venue in [COUNTY/STATE].
You agree that any claim must be brought within one (1) year after the claim arises, to the extent permitted by law.
Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices posted on the Services, constitute the entire agreement between you and Full Frontal Families concerning the Services.
Contact
Questions about these Terms? Contact us at:
[YOUR CONTACT EMAIL]
Mobile / SMS Terms of Service
Full Frontal Families
Last Updated: [ADD DATE]
The Full Frontal Families mobile message service (the “Service”) is operated by Full Frontal Families (“we,” “us”). By using the Service, you agree to these Mobile Terms, which supplement and are incorporated into our Terms of Service.
By opting in, you agree to receive recurring SMS/text messages from and on behalf of Full Frontal Families to the mobile number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
You can opt out at any time by texting STOP. For help, text HELP or email [YOUR CONTACT EMAIL].
Wireless carriers are not liable for delayed or undelivered messages. If you change your phone number, you must opt in again with your new number.
We respect your privacy. For how we collect and use personal information, see our Privacy Policy: [PRIVACY POLICY URL].